Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your personal information online, MiracleFeet provides this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

If you have any questions or concerns regarding this statement or our collection and use of personal information, please email us at info@miraclefeet.org.

Your Consent & Acceptance of this Policy
By using this site and/or providing us with your personal information, you are consenting to the collection and use of any information you provide in accordance with this privacy policy.

How do we collect information?
Personally identifiable information such as name or email address is only collected if the information is volunteered through the following channels:

  • A request for information
  • A donation
  • A website registration form
  • An event registration
  • An email, phone, or social media inquiry
  • Donations or fundraising campaigns organized through a third-party platform (e.g., CrowdRise)

In certain cases, we may combine information that you have given us with other publicly-available information about you to create a profile about you, your interests, and preferences. We do this to help us tailor appropriate communications with our supporters. We may use third-party platforms to help us with these activities, but only share data as necessary and always ensure that the information is protected according to relevant data protection legislation.

This site collects general information such as a visitor’s IP address, browser and domain information, and site traffic patterns. This information is not personally identifiable.

What information do we collect?
The personal information that we collect may include, but is not limited to, the following:

  • Name
  • Email address
  • Address
  • Phone number
  • Age/Date of birth
  • Gender

Please note that we do not treat clubfoot ourselves; we provide financial, technical, and other support to providers and partners. No information should be shared with us relative to your personal medical condition.

How do we use this information?
We may use your information in a number of ways including:

  • Provide you with information you request
  • Provide you with information relating to MiracleFeet, including information you express interest in, such as news, events, resources, and services
  • Help you use our website
  • Provide or administer activities relating to our services
  • Maintain our organizational records

We use return email addresses to answer the email we receive and to send you information about MiracleFeet. Such addresses are not used for any other purpose and will not be shared with outside parties. You can opt out of these communications at any time by emailing us at info@miraclefeet.org.

We will hold your personal information in our systems for as long as is necessary for the relevant activity. We strive to keep any personal information we hold up-to-date and accurate. If you have any changes to your personal information that you would like to inform us of, please contact us at info@miraclefeet.org.

Who do we share this information with?
We do not share personal information with outside parties except to the extent necessary to complete requested transactions. Any third parties that we use to help us process personal information are rigorously checked by our staff to ensure that they function in accordance with data protection legislation. MiracleFeet enters into a contractual agreement with these parties to ensure adherence to these policies.

We may legally be required to disclose your details if required to by the police or for regulatory reasons. We will only ever share your data in other circumstances if we have your consent to do so.

Supporters from the European Union
MiracleFeet has active charitable entities in Germany and the United Kingdom, however, our headquarters is in the United States (US). As a result, the vast majority of personal data processing that we engage in occurs in the US. If you are located outside of the US, you should be aware that we may transfer your data to the US and use US-based suppliers to process and maintain your information. When we collect personally identifiable information within the European Economic Area (EEA), we take extra care to ensure that the data is handled in compliance with European data protection legislation. For more information about how we work to ensure compliance, please contact info@miraclefeet.org.

Data Security
We place great importance on the security of your personal information and will always try to take appropriate precautions to protect it, both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and passed securely through our payment processing providers who meet the required Payment Card Industry (PCI) Security Standards. You can verify that a webpage is secured by looking for a lock icon in the address bar and “https” at the beginning of the address of the Web page.

We also use Secure Sockets Layer (SSL) certificates to protect your personal information and all information is stored in a secure database. Only appropriately-trained employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment, and we carry out regular security reviews of our network.

Despite all of our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. So, while we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us online or otherwise and you must understand that you do so at your own risk.

We cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.

Donor Privacy
MiracleFeet will not trade, sell, or share any donor or visitor’s personal information nor solicit any donor or visitor on behalf of another organization. Additionally, we never use or share personal identity information provided to us online in ways unrelated to the ones described in this policy.

Our Use of Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Children’s Privacy
The safety of children is extremely important to us. While we do not actively collect personal information from children younger than 13, we appreciate that our supporters are of all ages. Children should always ask a parent for permission before sending personal information to anyone online. If you are the parent or guardian of a child under 13 and believe that he or she is using our website, you may request to review and/or delete your child’s personally identifiable information, as well as well as refuse to permit the further collection or use of such information, by contacting us at info@miraclefeet.org.

Other Web Sites
Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which MiracleFeet has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may differ.

Right of Access
We take appropriate measures to ensure that information disclosed to us is kept secure, accurate, and up-to-date and kept only for as long as is necessary for the purposes for which it is used. You have the right to ask for a copy of the information we hold about you and to have inaccuracies in your information corrected. To do so, please contact us at info@miraclefeet.org.

Changes to this Policy
If we decide to change this Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of our website indicates your consent to the Privacy Policy as posted from time to time.

Should you have other questions or concerns about these privacy policies or wish to review personal information and/or request corrections, please email us at info@miraclefeet.org.